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Social Business and Next-Generation CIOs – Exploring The Macro Conditions
Ray Wang began an excellent discussion last month that highlighted the major shifts and disruptive forces that the modern CIO faces today. It’s a given with most executives these days that the...
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Social CRM: Ground zero for Enterprise 2.0 in 2010
What if customers were often the best people to help other customers? That’s the basic premise of an emerging class of enterprise software usually referred to these days as “Social CRM” and which I...
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SAP’s 12Sprints joins the social enterprise bandwagon
I spent some time this morning working with SAP’s new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it’s a cloud-based service that’s...
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First impressions of Google Buzz: Smart, useful, long road ahead
Earlier this afternoon Google Buzz went live after a comprehensive launch event streamed live over YouTube. Buzz is a brand-new social tool that helps users to share updates, links, photos, videos, and...
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Putting Collaboration in Context
It’s been a tumultuous couple of weeks in the world of collaboration software, with major initiatives from two leading vendors at opposite ends of the market spectrum. At the heavyweight end of the...
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SAP’s Vishal Sikka on SaaS
One of the most interesting aspects of last week’s unexpected and momentous executive reshuffle at SAP was the promotion of CTO Vishal Sikka to join the company’s powerful Executive Board. Coupled with...
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Social Business and Next-Generation CIOs – The Impact of Technological Change
The rate of change in the IT industry has increased dramatically in recent years, but overall technological change has moved ahead even faster. Such is the pace that it’s been imposing a disruptive...
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Ten emerging Enterprise 2.0 technologies to watch
Two significant and closely related trends in enterprise computing this year are the growth of Software-as-a-service (SaaS) and social computing. By most accounts, both are gaining ground quite rapidly...
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Making government more open and social
Can social tools and community-based approaches truly help our government function better and operate more efficiently? Will open access to government data create important new opportunities for...
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The Facebook imperative for enterprise software
Marc Benioff, CEO of Salesforce.com, the well-known CRM and cloud computing company — and now soon-to-be social software vendor — wrote a guest post on TechCrunch late last week making the case for...
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Can Enterprise 2.0 Apps Stand Alone?
Socialtext, one of the earliest and most established pureplay Enterprise 2.0 vendors, released the latest version of its flagship suite this week, and it set me thinking. Is there a future for...
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Webciety and Enterprise 2.0: A snapshot of today’s social computing...
Though smaller than in years past, this week’s CeBIT trade show in Hanover, Germany remains one of the giants of the industry and is a must-attend event for much of Europe’s technology leaders. For the...
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Community Management: The Strategic New IT-Enabled Business Capability
There’s been a lot of discussion in Enterprise 2.0 circles recently on the topic of something known as online community management. While precise definitions of this activity can be hard to find, most...
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When online communities go to work
While debate still occurs about whether consumer social networking is an effective model for how we should run our organizations in the future, one under-appreciated online phenomenon has been quietly...
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Digital economy meets dinosaur politics
If you thought the esteem of the UK parliament couldn’t fall any lower after last year’s devastating expenses scandal, then the passing of the Digital Economy Bill in a parliamentary process known as...
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Enterprise 2.0 and improved business performance
There’s been some useful and interesting discussion in the blogosphere recently about collaborative social tools and their potential to improve business performance. Especially good takes have come...
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Social Objects: The New Halo Around Web And Enterprise Data
For most of the history of the Web, it’s been about pages and links. This simple yet profoundly powerful structure has led to many of the most important capabilities of the Internet including search,...
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Making Enterprise Applications Social: Looking at the Intranet and OpenSocial
Just in case you’ve been spending time on a deserted island, you might not know that the Web these days has been moving rapidly towards a profoundly more social and interconnected version of itself. It...
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Assessing the business benefits of social business
On Monday social business platform leader Jive Software released the results of a recent customer survey on the benefits of social software. The details of the survey were explored earlier this week by...
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Why The Next App You Use Might Be In A Social Network
While social networks are still just getting their sea legs in most organizations, the next big leap forward — in addition to social analytics – is likely to be the integration of our productivity and...
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